img

Frequently Asked Questions

Inclement weather

What is your policy for inclement weather?

  • In the case of inclement weather, refer to our website for regular updates. Emergency announcements are posted across the top of the home page.
  • We aim to post updates 2 hours before classes start. If there is no update posted, assume that classes are running as usual. As weather conditions change, we may need to make more than one update per day.
  • Generally, we do everything possible to remain open while also considering the safety of all our students, families, and staff.
  • Important note: We will be unable to change our voicemail and answer the phone if we are closed. The most efficient way to know if we will be holding classes is by checking our website and facebook page.
  • What we consider when making a decision:
    • Road conditions
    • Our parking lot conditions
    • School/government closures

* If your class is affected by a weather-related closure more than 2 times per school year, you may contact the school to schedule 1 make up class during the Summer Session.

 

Other inquiries

Birthday Parties

 – Does Adagio offer Birthday Parties?
We try to accommodate Birthday parties on Sundays throughout the School year. For more information contact us at 703 527 8900 or through office@adagioballet.com.


Studio Rentals

 – Does Adagio do Studio Rentals?
We accommodate studio rentals on a case by case basis. Please contact info@adagioballet.com for more information.


Donations

 – Does Adagio offer donations to local schools and businesses?
Adagio is happy to support the local community and is always looking for ways to contribute. We offer in kind donations to local schools and businesses that might be interested. For further inquiries please email info@adagioballet.com.

Refund/Credit Policy

Refunds

 – Does Adagio offer refunds?

  • Tuition refunds are not granted. Extreme circumstances are considered on a case by case basis.
  • Please contact the school by phone (703) 527-8900 or email for further inquiry.

Credits

 – Does Adagio offer credits for future sessions/classes?
Please contact management for more information on credit eligibility.

Registration

Trial classes

 – Does Adagio offer a trial class?

Adagio Ballet offers a free trial class for all new students to familiarize themselves with the instructor, level, class structure and fellow classmates. Please follow up with the front desk following your student’s trial class for additional information.


Low enrollment classes

 – What is considered a low enrollment class?

All classes require at least 3 students in order to run. If a class is at low enrollment, Adagio Ballet will work for the first 3-4 weeks of the session to try and fill classes before any scheduling adjustments are made. Once decisions on class closures have been made, Adagio Ballet will work with your family to find a different class time that fits your schedule. If your class is forced to close due to low enrollment and you are unable to find another class that fits your scheduling needs, Adagio Ballet will issue a pro-rated refund for remaining classes.


Make up classes

 – My student missed a class. Can she make it up in another class?
Adagio Ballet offers classes on a session basis. When you register your student, you are registering for the entire session and not on a per-class basis. Therefore, individual classes that are missed cannot be substituted and will neither be refunded nor credited to an account.

Our years of experience have taught us that make-ups do not benefit Students. On the contrary, when a Student is placed in a new setting for only one class, it creates confusion, disciplinary problems, and unnecessary strain on both students and the teachers. Every class works at its own pace, has its own unique performance dances, and most of our classes are full to capacity, thus additionally preventing make-ups. Regular attendance in a Student’s own class is what works best for all.

In the case of serious illness, injury, an unexpected prolonged absence, or when a Student moves out of state, please contact the office to discuss credit/refund policies with the management.

In case of unexpected teacher absence, sickness, or the like, if we cannot provide a substitute teacher, we will reschedule the class.


Move/switch class day and time

 – Can I move to a different class date/time in the middle of a session?
Yes, we can easily move your student and switch them out from a class if you have any conflicts with the original class you signed up for. You can give us a call at 703 527 8900 or email us at office@adagioballet.com and we can do this for you.

 – Can you tell me specific teacher class assignment?
Teacher assignments are subject to change without notification, however we will always do our best to notify you in an appropriate and timely manner.

 – Are the classes set on the schedule finalized throughout the school year?
Class assignments are subject to change without notification, however we will always do our best to notify you in an appropriate and timely manner.


Private Classes

 – Does Adagio offer private classes?
No. All of our classes are taught in a group setting with a minimum of 3 students. The maximum is based on program and level ranging from 8-15 students. Our teachers are experienced in giving students personalized attention and maintaining an active learning environment while teaching the value of teamwork in a group setting.

 


Spring Concert Performances 

 -Is it mandatory to participate in the Spring Concert?

The Spring Concert is not mandatory. Students who choose not to participate in the Spring Concert are still incorporated actively in learning the dance during class time.

 

-Is there a deadline to register for the Spring Concert?

The deadline to participate in the Spring Concert is January 31st. Costumes are made to order and require early ordering to ensure availability and shipping.

 

-Can my student switch class day/time if they are registered for the Spring Concert?

Once the deadline of January 31st passes, students are not allowed to switch classes. All Spring Concert participants MUST remain in the same class day & time for the remaining of the Winter/Spring session (January through June).

 

-Does the Spring Concert require extra rehearsal time?

There will be one mandatory dress rehearsal at the theater, usually scheduled the day prior to the performance day. All other rehearsals will take place during regular class time.

 

-When will I know the exact times for the Dress Rehearsal and Performance weekend?

The Performance weekend schedule will be announced in late February or beginning of March each year.

Keep in mind, in finalizing the schedule, we always take into consideration siblings and students in multiple classes, etc. It is important to note that there are many variables when final decisions have to be made, such as class sizes, costumes, music, etc.

-How long is the performance?

For our Youth Program, each performance is approximately  60 to 90 mins.

For our Early Years Program, performances usually run 30-45 minutes approx.

The Intensive Concert is approximately 90 mins.

Does my student need to stay for the entire dress rehearsal?

Please block the entire time assigned for your student’s dress rehearsal, since show order is determined and announced closer to the dress rehearsal weekend. Students may be signed out and leave after they dance and have their picture taken during dress rehearsal.

-Can I drop off my student during dress rehearsal?

If your student is a part of the Early Years program, a parent or guardian must be present. Keep in mind that you must sign in and sign out your student.

If your student is a part of the Youth program, parents are welcome to leave during dress rehearsal. Keep in mind that you must sign in and sign out your student.

-Do we need to purchase tickets?

Yes. Each family will receive 2 complimentary tickets per participating student and will need to purchase any additional tickets. It is important to note that the performances have assigned seating. All families must reserve and redeem their complimentary tickets prior to performance. Ticket sales and complimentary ticket codes will be announced and emailed in April.

If my student is in multiple classes multiple days a week will he/she be in the same show for all classes?

Each year, we hold three or more shows for each program (Youth and Early Years), this is contingent on the number of participant students each year. If a students is enrolled in more than one class on different days of the week, it is likely that he/she will be participating in more than one show.

Keep in mind that 2 total complimentary tickets apply per student regardless of how many shows and classes a student is enrolled in, since the performance fee is only paid once per family.